This is Adyen
Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft – making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.
For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.
Senior Product Manager, Optimization Insights & Performance
In building the most customer-focused financial technology platform, Adyen has an automation-first approach to optimizing the full payment flow. Through leveraging a suite of machine-learning models, we optimize for the outcome that maximizes conversion for our merchants, whilst minimizing costs. We build tools that enable the best possible shopper experience when it comes to payments and help our merchants squeeze more revenue out of every transaction while having fraud risks under control.
We are looking for an experienced Product Manager to lead the insights and performance management products of our Risk & Revenue optimization suite. Your role is to define and build data products that deliver actionable performance optimization insights for our merchants. You are also responsible for defining and implementing the north star metrics and insights that Adyen’s machine learning teams use to evaluate their product success and to develop their product roadmaps. This role is a special opportunity for someone who enjoys operating at multiple levels of a business and with a wide range of cross-functional teams and stakeholders, from developing a deep understanding of payments performance and of our machine learning products to simplifying the complexity behind them into a coherent merchant narrative around the value that they bring to our merchants.
What you’ll do
You will be responsible for defining the way Adyen defines and measures success of its Revenue & Risk Optimization products
You will be responsible for how Adyen measures and represents the value of its Revenue & Risk Optimization products towards merchants
You will be responsible for the discovery, building, and delivery of actionable data products for our merchants to identify and activate revenue and risk optimization opportunities
You will own performance measurement frameworks for a wide range of machine learning products including Risk Analysis and Fraud Detection, Authentication Optimization, Payment Acceptance and Fraud dispute and management
You will be an evangelist of our Revenue & Risk Optimization products, their impact, and our culture to colleagues, customers, and partners
You will set a high bar in performance measurement quality and build a strong data-driven culture for our teams
You will work collaboratively with other product managers, data scientists, engineers, analytics teams, account managers, Sales and Marketing teams, and our customers
Who you are
You have conceived of and launched successful products at scale with quantifiable value to large enterprise customers (8+ years in product management)
You have experience in one or more of the following: big data, machine learning, artificial intelligence, experimentation, data analytics
You have experience in the world of ecommerce, payments, fintech
You can guide an engineering team with the right questions to answer, turn those answers into business value, and leverage analytics to drive product decisions
You can take complex technical products and simplify them into intuitive and valuable user experiences
You have excellent organizational and communication skills and know how to manage a project from conception to maturity
You can successfully operate in a global organization working with teams across different offices and timezones
You are a quick learner and take a ‘launch fast and iterate’ approach to tackling problems
You love to act as a mentor and help guide talent to make optimal decisions
You take pride in putting your team first, you value teams over ego
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