ServiceNow / Vacatureforum

Sales Director, Retail – ServiceNow – Amsterdam

Jobid: 3196496469 (0.11)

Overview

As Director of Sales, you will lead regional new business growth for a global AI-enabled cloud platform. You’ll shape the GTM strategy, align with Sales Operations, and drive revenue through close collaboration with Field Sales and cross-functional teams. You’ll recruit and coach a high-performing sales team, manage territory goals and forecasts, and engage C-level executives to uncover strategic needs. This role blends strategic leadership with hands-on execution to expand the customer base and strengthen partnerships, delivering measurable impact for ServiceNow’s enterprise customers.

Verantwoordelijkheden

  • Build and lead a team of direct Sales Executives to drive new business growth in the region
  • Develop regional sales strategy with Sales Operations for effective go-to-market and competitive positioning
  • Territory planning, relationship and opportunity development; support Field Sales in closing opportunities
  • Recruit, coach and mentor team; define territories and quotas; set performance expectations
  • Manage and report forecasts and pipeline to the business
  • Achieve annual sales goals quarterly and annually
  • Engage in C-level meetings to understand customer business requirements
  • Build relationships with Solution Consulting, Business Units, Professional Services, Marketing, Partners, and ServiceNow executive team
  • Retain and grow existing customers through regular non-sales engagement for excellent customer experience

Belangrijkste vereisten

  • Experience integrating AI into work processes, decision-making, or problem-solving
  • Proven track record in new business sales with presentations and negotiations at C-Level
  • Strong ability to recruit, coach, and manage a sales team
  • Strong strategic thinking with analytical and financial planning skills to meet/exceed quotas
  • Ownership of accurate CRM reports and quarterly forecasts
  • Experience driving sales processes and collaborating with Sales Operations
  • Ability to understand IT’s bigger picture and business drivers
  • Ability to build long-term strategic and senior-level relationships
  • Adaptability in fast-changing, growing environments
  • Strong business and financial acumen; self-motivated leadership; collaboration and high performance
  • Proven partner relationships and ability to grow revenue via partner ecosystem
  • Ownership of pipeline generation activities driven by marketing or partners
  • Knowledge of the Retail sector
  • leadership
  • coaching
  • collaboration
  • AI integration in business processes
  • CRM management and forecasting
  • sales process optimization

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