Overview of Key Responsibilities
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Responsibilities and essential job functions include but are not limited to the following:
Driving sales and profit performance by providing support and operational expertise
Conducting daily, weekly, monthly business reviews on each of the stores
Ensuring profitability of restaurants by reviewing all weekly and periodic paperwork to ensure that all controls are in place and all reported numbers are accurate
Providing leadership by engendering excitement, enthusiasm, a positive mental attitude and commitment to company objectives
Setting goals with the individual store managers, supporting to develop organizational capability in the region and developing efficiencies on how work is completed
Leading, motivating and developing store manages to ensure that they strive to exceed existing performance standards
Planning, organising and leading regional meetings with store managers.
Active involvement in the community to spread brand awareness through local store marketing
Communicating clearly, concisely, accurately and effectively with team, associates, supervisors and others about plan and progress
Training and coaching store managers for delivering exceptional customer service and to achieve operational goals
Promoting company culture values and mission with integrity
Attending all meetings and other business functions as mandated by the company
Conducting planned and unannounced visits with store managers to ensure that all equipment and fixtures, inside and outside the store are in proper working order and good condition
Effective working within a fast-paced environment with one of the fastest growing companies in the world
Executing functional responsibilities:
Regularly utilizing management information tools and analyzing paperwork on a daily, weekly and periodic basis, to identify and address trends and issues in store performance
Using managerial and operational tools to plan for and achieve operational excellence in the region
Responsibility for adherence to Subway compliance standards, with particular focus on those standards relating to food safety and customer service
Challenging and inspiring store managers to achieve business results and KPI’s
Providing store managers with coaching, feedback and developmental opportunities to build effective teams
Actively managing store managers through regular performance assessments, providing feedback, and setting challenging goals
Duties
Completing daily and weekly paperwork, maintaining business records and analysing business records to grow and manage the business
Supporting national marketing initiatives
Ensuring that all local and national health and food safety codes are maintained, and that company safety and security policies are followed
Recruiting
Rewarding and recognizing performance
Disciplinary actions as required
Planning and implementing and measuring local store marketing initiatives
Carrying out regular compliance audits at each store to ensure operational standard and procedures are followed
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