Logistics Administrative Employee (Customer Service) – Page Personnel – Amsterdam

Page Personnel

  • Order fulfilment: Monitor the progress of customer orders, track shipments, and ensure timely delivery. Coordinate with warehouse staff, transportation providers, and other stakeholders to ensure smooth order fulfilment.
  • Provide exceptional customer service by promptly addressing customer inquiries, concerns, and requests. Serve as a point of contact for customers, maintaining a professional and helpful demeanor
  • Maintaining warehouse inventory and availability of the account which is being handled by using the WMS.
  • Administrative Tasks: Perform general administrative duties such as filing, scanning documents, managing electronic databases, and maintaining accurate records. Support the logistics office with various administrative tasks as needed.
  • Quoting transport solutions based on customer demand/ instructions/SOP’s
  • Invoicing: Prepare and review invoices for customer orders, ensuring accuracy and adherence to pricing agreements. Collaborate with the finance department to resolve any billing discrepancies or issues. Filing relevant documents per assignment and customs declarations (import, transit and/or export) incl. archiving

Multicultural, financially strong and growing international companyExcellent growth opportunities both professionally and personally

  • High level of WMS experience
  • Trouble shooting in cooperation with supervisor
  • Reports and escalates timely if any irregularities occur to Supervisor Logistics.
  • Suggests recommendations, ideas and improvements for daily operations
  • Initiates pro-active improvements to increase productivity and KPI results
  • Initiate optimisation, effectivity and efficiency in use of systems as WMS, TMS, CMS to Supervisor logistics
  • A challenging and varied job in an international company
  • Opportunities for personal development and growth
  • An informal and friendly working atmosphere
  • A competitive salary and secondary employment conditions

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