Adyen / Vacatureforum

Head of Operations Analytics – Adyen – Amsterdam

Jobid: 3195971106 (0.11)

Overview

You lead a high-impact analytics and insights function within Operations, guiding data-driven decision-making for a 1,000+ person organization. You shape performance metrics, narratives, and strategic recommendations that influence leadership decisions. The role blends people leadership with advanced analytics, leveraging AI-enabled tooling to accelerate reporting while focusing on high-value diagnostics. You collaborate across data, operations, finance, and product to drive continuous improvement and scalable insights that align with Adyen’s mission to empower businesses at scale.

Verantwoordelijkheden

  • Build and lead a high-performing analytics and insights team, balancing speed and strategic focus.
  • Partner with Operations leadership on performance, risks, opportunities, and trade-offs with concise narratives.
  • Deliver leadership-ready analyses that connect operational data to commercial and customer outcomes.
  • Define KPI definitions, performance frameworks, and standardize measurement across teams and projects.
  • Develop scalable insight capabilities and improve operating models to manage ad hoc and recurring insights.
  • Collaborate with data, finance, product, and other functions to improve access to reliable insights and tooling.

Belangrijkste vereisten

  • Significant experience leading analytics or decision-support teams in fast-scaling or transformation environments.
  • Proven ability to influence senior stakeholders and translate data into persuasive narratives.
  • Strong commercial instincts to identify value-driving metrics and filter out noise.
  • Fluency in SQL, data modeling, and modern BI tooling to engage in credible technical dialogue.
  • Intellectual rigor to challenge weak assumptions constructively and authoritatively.
  • Experience guiding teams through operating-model changes and raising performance standards.
  • Strategic influence
  • Operational judgment
  • Calm communication
  • SQL
  • data modelling
  • modern BI tooling

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