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The Opportunity
As Senior Compliance Officer you will focus on both the ‘what’ and the ‘how’ of the content areas within the Conduct Compliance & Ethics team and by doing so you will be contributing to DBNL’s vision ‘sustainable progress for all’ and empowering ING to be compliant by desire and design.
You ensure follow-up, advice and challenging towards the team for the topics within your content areas and acts as a coach for the team members. You assist the Expert Lead in the operational management (such as reporting) and provide perspective on decision-making to improve the organization with clearer reporting lines and enhanced coordination in case of audits, senior management requests, etc. You are also the linking pin with other DBNL Compliance teams and should seek synergies and foster connection between the teams by setting up and maintain collaboration routines. Lastly, you contribute to the team deliverables and KPIs by working as an expert together with the team members.
The Team
As Senior Compliance Officer you are part of the Conduct Compliance & Ethics (CC&E) team, responsible for content areas within that team, specifically on Customer & Markets, Insurance and Payments. Together with the Expert Lead of CC&E and the team, you are responsible for identifying and assessing compliance risk topics and areas of attention (based on the compliance matrix), setting risk-based priorities, re-evaluating them both periodically and ad hoc, and ensuring proper compliance risk management. This also requires good stakeholder management, towards the business stakeholders and within the Compliance community.
As a Senior Compliance Officer in Conduct Compliance & Ethics, you will report hierarchically to the Expert Lead Conduct Compliance & Ethics.
Roles and responsibilities
You are assisting to the steering and managing of the expert area Conduct Compliance & Ethics within the Tribe by setting risk-based priorities for the content areas;
You are contributing to DBNL’s vision ‘sustainable progress for all’;
You support the Expert Lead in the operational management of the expert area and provide perspective on decision-making for your content areas;
You manage the processes and activities within your content areas and provide accurate and timely reporting to the Expert Lead and Tribe management;
You steer collaboration between the content areas and the other parts of the Tribe;
You follow up on, advice on and challenge the compliance risks associated within your content area, shall define the applicable compliance requirements, establish mandatory policies, and/or written mandatory guidance on the appropriate implementation and embedment of compliance-related requirements;
You advise and instruct business stakeholders on compliance-related requirements, assists them in educating on how to mitigate compliance risks, and escalate identified issues in order to maintain compliance with laws and regulations and remain within DBNL’s risk appetite;
You share best practices for continuous feedback loop to improve and execute the activities of the Compliance Management Risk Cycle;
You coach the team members within your content areas and you are available as support in their day-to-day activities by contributing to a climate of learning and growing; and
You establish and maintain strong (sustainable) relationships with key stakeholders, focused on a clear understanding of their challenges and opportunities. Navigate distractions and politics to deliver on objectives effectively for the content area.
How to succeed
We hire smart people like you for your potential. Our biggest expectation is that you’ll stay curious. Keep learning. Take on responsibility. In return, we back you to develop into an even more awesome version of yourself.
As a Senior Compliance Officer in Conduct Compliance & Ethics, you have the following traits and experience:
You are a senior Compliance expert with 7+ years professional experience in Compliance, Risk and/or NFR within a banking environment;
You have experience in coordinating and coaching people and are able to get people on board and ensure buy-in from your colleagues and stakeholders ;
You have excellent collaboration skills and ability to work across functional lines;
You have an university degree or equivalent; and
You have an excellent level of English and Dutch (verbal/written).
Rewards and benefits
We want to make sure that it’s possible for you to strike the right balance between your career and your private life. You can find out more about our employment conditions at
The benefits of working with us at ING include:
A salary tailored to your qualities and experience
24-27 vacation days depending on contract
Pension scheme
13th month salary
Individual Savings Contribution (BIS), 3.5% of your gross annual salary
8% Holiday payment
Hybrid working to blend home working for focus and office working for collaboration and co-creation
Personal growth and challenging work with endless possibilities
An informal working environment with innovative colleagues
