Change Expert – Wholesale Banking/Financial Markets – ING – Amsterdam

Change & Transformation is a key capability to deliver on our strategy and our external (regulatory) commitments. You will be part of a global pool of change professionals working across multiple locations. The main responsibility to orchestrate and drive complex change initiatives and programmes with energy and rigour (across tribes, functions, business lines and/or countries).

Global Change Execution is responsible for driving change (delivery) and attracting and developing change experts who and advance their career within ING (capability building)

What you will do:

You successfully execute those assignments that contribute most to ING’s strategic priorities and (external) commitments

You are part of an active global community of change experts, who share best practices and develop skills

What we are looking for :

An all-round change professional/programme manager with experience in driving and delivering complex change initiatives (in a programme lead role). Minimum 15 years of experience in transformation or relevant other roles.

Experience in Financial Markets and its products, life cycle and processing (Front to Finance)

Experience in (agile) programme management in an international context

Ability to deliver outcomes and benefits related to strategic objectives

Being able to build bridges in combination with a strong focus on delivery. Is flexible to use different styles for a large variety of stakeholders;

Strong skills to drive change: planning & alignment, stakeholder management up to board levels (. across domains) and effective communication (in a way that builds interest and commitment)

High resilience, the ability to deal with significant ambiguity in a complex and changing environment with a focus on collaboration

Proactive, a can-do mentality, a positive mind-set and organisational sensitivity

Ability to coach colleagues on-the-job

Excellent level of English

Master’s degree and relevant certifications (. MSP, Agile PgM)

This is who we are

ING’s strategy is built around our purpose: Empowering people to stay ahead in life and in business. We want to make the difference for people and the planet by providing a superior customer experience and putting sustainability at the heart of what we do.

In order to make this happen, we need good quality data. Data about customers, products, agreements, transactions and operations. In ING’s CDMO (Chief Data Management Office) organization, data is our heart. We ensure the bank can use data for decisions, reporting, analytics, modelling and much more because the data is of good quality, is managed well throughout the bank and that uniform policies and processes around our data apply. CDMO is a global organization, with people working in Amsterdam, Manilla, Bucharest and many more ING countries.

We are with around 200 data management professionals working on our ambition: making sure data is being treated in a pragmatic, compliant and ethical way! This vacancy is in the Data Governance team. We are with 24 Data Governance enthusiasts, working on nice challenges day in and out.

Rewards and benefits  

We want to make sure that it’s possible for you to strike the right balance between your career and your private life. You can find out more about our employment conditions at

The benefits of working with us at ING include: 

A salary tailored to your qualities and experience

24-27 vacation days depending on contract 

Pension scheme 

13th month salary 

Individual Savings Contribution (BIS), 3.5% of your gross annual salary 

8% Holiday payment 

Hybrid working to blend home working for focus and office working for collaboration and co-creation 

Personal growth and challenging work with endless possibilities 

An informal working environment with innovative colleagues 

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