We are looking for an Account Manager, to strengthen our Sales Team in Amsterdam. As an Account Manager, you’ll play a vital role in helping our business achieve its commercial objectives by achieving the sales targets assigned, managing, and developing the assigned customers’ portfolio by value-based selling and to give best possible service to our merchant customers. You will also implement and train our customers in new digital solutions and win new business and cross sell new products/services.
Main duties and responsibilities
Manage the assigned portfolio, both sell-in and sell-out
Document in CRM all merchant’s specific information and activity done
Deliver the Net Turnover and any other sales targets taking corrective action when result materially deviates from expected
Improve merchant’s knowledge and expertise with our services
Diligent implementation of group strategies and sales tools
Control the receivable to minimize bad debts exposure
Business Statistics analysis, presentation, discussion and action
Action plans and store visits in line to Global Blues Strategy
Manage the issuing solutions of the merchant
Administrative tasks, e.g. incoming phone calls and info email
Preferable skills and competencies
To be successful in the role you:
have strong customer orientation and management
are self-motivated, customer focused, and target driven
have problem solving attitude
have ability to work in international environment
are interest in technical/digital solutions
have excellent communication and negotiation skills
have good knowledge of MS Office products and CRM
are fluent written and spoken Dutch and English
Business Knowledge/Educational Background
Experience from Sales or Account Management
Educational background from Sales, Marketing or Retail related studies
Previous work experience or knowledge from Retail
Experience from tax free business is beneficial
ABOUT GLOBAL BLUE
Global Blue pioneered the concept of Tax-Free Shopping 40 years ago. Through continuous innovation, it has become the leading strategic technology and payments partner, empowering merchants to capture the growth of international shoppers.
The Group connects all stakeholders involved in the international shopping ecosystem, helping:
More than 29 million international shoppers receive a seamless and personalised shopping experience, enabling them to claim back the VAT on their eligible purchases when they shop abroad and to pay in their home currency at a guaranteed best rate
More than 300,000 points of sale, including leading department stores and luxury brands, identify growth opportunities through smart data and intelligence solutions, increase footfall through data-driven marketing solutions and convert traffic into merchant revenue through innovative in-store technologies
More than 50 acquirers, at around 130,000 points of interaction, benefit from additional revenue streams and offer merchants and travellers Dynamic Currency Conversion options and other Added-Value Payment Solutions
Customs & authorities in more than 40 countries increase country attractiveness and ensure a secure and compliant Tax-Free Shopping scheme
Global Blue is listed on the NYSE under the ticker [GB].
For more information, visit
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