Jobid=632706411685092368 (0.0498)
Dutch-speaking Customer Support – Portugal
Would you like to gain international experience in the financial services sector? Join a customer support project in Portugal and assist users of a leading European fintech platform.
Remote/Hybrid | Full-Time | Portugal
About the role
You will provide clear and professional assistance to Dutch-speaking customers with banking, payments, cards, investments and account management.
Main responsibilities
— Respond to customer enquiries
— Assist with payments and banking-related questions
— Troubleshoot card and transaction issues
— Support customers with account access and updates
— Escalate complex requests to internal departments
Requirements
— Dutch C1/C2 or native proficiency — mandatory
— English B2+ — mandatory
— EU citizenship + valid EU passport — mandatory
— High School Diploma — mandatory
— Strong communication skills
— Professional and customer-oriented attitude
— Problem-solving abilities
— Flexible availability for rotational shifts
Schedule & Work Model
— 40 hours per week
— Monday–Sunday rotational schedule
— 24/7 project
— Initially remote, transitioning to hybrid in the future
— Based in Portugal
Send us your updated CV to start the application process.
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