Jobid=629364601506431398 (0.0497)
What you will do
-
Deliver exceptional customer service.
-
Perform troubleshooting.
-
Call, collect and analyze customer feedback.
-
Escalate cases when necessary and follow up to guarantee customer satisfaction.
-
Show empathy and professionalism in every interaction, whether written or verbal.
-
Manage customers and support them with a premium experience.
-
Collaborate with internal teams to resolve cases quickly and efficiently.
-
Consistently meet performance targets and quality standards.
What you will bring
-
Excellent Polish language skills.
-
Very good English communication skills.
-
Previous experience in customer service, ideally in a premium or luxury brand.
-
Strong interpersonal skills with the ability to handle sensitive cases.
-
Good computer literacy.
-
Familiarity with CRM systems is a plus.
-
Bachelor’s degree preferred.
What we offer
-
Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process.)
-
Competitive monthly salary (14 salaries per year)
-
Health care benefits and numerous other discounts
-
Full training by certified instructors
-
Professional growth & development opportunities
-
Special events as well as community & social responsibility initiatives
-
Free online Greek language courses
-
State-of-the-art premises, providing a great working environment with relaxing break areas
Deel deze vacature: