Jobid=626575837340501884 (0.0497)
Job Title: Global Account Director
Location: Schiphol, Netherlands
Salary: €Negotiable
An international market-leading organization is seeking a Global Account Director to lead the commercial management and strategic development of a major global customer account. The successful candidate will be responsible for driving revenue growth, profitability, customer satisfaction, and contractual performance across multiple countries and business units.
Key Responsibilities
Develop and execute the global account strategy to support business growth and long-term customer partnerships.
Manage senior stakeholder relationships, acting as the primary point of contact for executive-level customer engagement.
Identify and drive new business opportunities, contract renewals, and account expansion initiatives.
Lead commercial negotiations, pricing strategies, and contract management activities.
Own account financial performance, including revenue, profitability, forecasting, and margin optimization.
Ensure delivery of contractual commitments, service standards, and customer expectations.
Collaborate with cross-functional teams across multiple regions to drive operational excellence and customer satisfaction.
Manage commercial risks and opportunities while ensuring compliance with company governance processes.
Lead, coach, and develop commercial teams to deliver high performance and continuous improvement.
Requirements
Bachelor's degree in Business, Finance, Hospitality, Marketing, or a related field.
10+ years' experience in strategic account management, commercial leadership, or business development within aviation, hospitality, food service, travel, or other complex service industries.
Proven experience managing large multinational or global customer accounts.
Strong commercial and financial acumen, including P&L responsibility and contract management.
Demonstrated success in complex negotiations and executive stakeholder management.
Experience working within international matrix organizations.
Excellent communication, leadership, and relationship-building skills.
Key Competencies
Strategic Account Management
Commercial Negotiation
Financial & Business Acumen
Executive Stakeholder Management
Customer Relationship Leadership
Cross-Functional Collaboration
Leadership & Team Development
Results Orientation
Problem Solving & Decision Making
Change & Performance Management
Job Title: Global Account Director
Location: Schiphol, Netherlands
Salary: €Negotiable
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